Privacy Policy
Last updated: February 21, 2026
At Veno Addon, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital services.
1. Information We Collect
We collect information that you provide directly to us, including:
- Account Information: Username, email address, and encrypted password when you create an account
- Payment Information: Payment details are processed securely by our payment providers (PayPal, Stripe). We do not store your full credit card or payment account details on our servers
- Usage Data: Device information, IP addresses, and service usage statistics for quality assurance and security purposes
- Communication Data: Information you provide when contacting our support team
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and improve our digital services
- To process transactions and send related information (receipts, invoices)
- To manage your account and subscription
- To enforce device limits and prevent unauthorized access
- To send service-related announcements and updates
- To respond to your inquiries and provide customer support
- To detect, prevent, and address technical issues or fraud
3. Data Security
We implement appropriate technical and organizational security measures to protect your personal data, including:
- Encryption of passwords using industry-standard hashing algorithms (bcrypt)
- Secure HTTPS connections for all data transmission
- Regular security audits and vulnerability assessments
- Access controls limiting employee access to personal data
4. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When your account is deleted, we remove your personal information within 30 days, except where retention is required for legal or audit purposes.
5. Third-Party Services
We use the following third-party services that may process your data:
- Payment Processors: PayPal and Stripe for secure payment processing. Their respective privacy policies govern the handling of your payment information.
- Hosting Providers: Our infrastructure is hosted on secure servers with data protection measures in place.
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties for marketing purposes.
6. Cookies
We use essential cookies to maintain your session and preferences. These cookies are necessary for the proper functioning of our service and cannot be disabled. We do not use tracking cookies for advertising purposes.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Export your data in a portable format
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us through our contact page.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the service after changes constitutes acceptance.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: